Salary Estimate for Ottawa, ON

A Call Center Manager manages staff and operations at a telephone call center. Monitors quality and efficiency of staff handling incoming calls for orders and services or for customer service, or staff making outgoing marketing, survey or sales calls. Oversees telephone and computer systems at a call center; may manage the budget for a center.

$57,216
Median
$38,272 Low
$104,320 High
LocationMedian Salary
Ottawa, ON$57,216
National $57,216
Location +/-0%
These are potential next steps in this career path.
  • Customer Service Director
  • Director of Operations
  • Operations and Maintenance Specialist