Monster.ca

Director of Customer Success

Customer Service Director

Technical Account Manager

Client Solutions Director

Key Account Manager

A Customer Success Manager manages relationships with customers and works to make sure that customers are satisfied with a company's products or services. May provide technical or product support to customers. Establishes practices and policies to encourage good customer service. Manages customer success department staff.

Account Manager (General)

Client Relationship Manager

Technology Account Executive

Customer Success Manager

Customer lifecycle management or CLM is the measurement of multiple customer-related metrics, which, when analyzed for a period of time, indicate performance of a business. The overall scope of the CLM implementation process encompasses all domains or departments of an organization, which generally brings all sources of static and dynamic data, marketing processes, and value-added services to a unified decision supporting platform through iterative phases of customer acquisition, retention, cross- and upselling, and lapsed customer win-back.

Customer Lifecycle Management

Customer Success or Customer Success Management is a business method attempting to increase the likelihood of the customer reaching their desired outcomes while using your product or service. Customer Success is relationship-focused client management, that aligns client and vendor goals through mutually beneficial outcomes. An effective Customer Success strategy typically results in decreased customer churn and increased up-sell opportunities. The goal of Customer Success is to make the customer as successful as possible, which in turn, improves customer lifetime value (CLTV) for the company.

Gainsight

Customer Success or Customer Success Management is the business method ensuring customers achieve success, their desired outcomes while using your product or service. Customer Success is relationship-focused client management, that aligns client and vendor goals for mutually beneficial outcomes. Effective Customer Success strategy typically results in decreased customer churn and increased up-sell opportunities. The goal of Customer Success is to make the customer as successful as possible, which in turn, improves customer lifetime value (CLTV) for the company.

Customer Success Management

Product Adoption Strategies

Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.

Customer Relationship Management

Software as a service is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software", and was formerly referred to as "software plus services" by Microsoft.
SaaS applications are also known as on-demand software and Web-based/Web-hosted software.

Location	Median Salary
Niagara on the Lake, Ontario	$75,008
National	$72,576
Location +/-	3% Higher
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Location	Median Salary
Niagara on the Lake, Ontario	$75,008
National	$72,576
Location +/-	3% Higher
	Search another salary
	Show me related jobs

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